Artificial Intelligence Disclaimer

1. Nature of AI-Generated Content

Portions of the content, recommendations, responses, and information provided on this website may be generated or assisted by artificial intelligence systems. AI-generated content is produced algorithmically and may not always reflect the views, opinions, or policies of Rafael Florist or its staff.

While we make reasonable efforts to review and curate AI-assisted content, we cannot guarantee that all AI-generated output is accurate, complete, current, or free from errors. You should not rely solely on AI-generated content when making purchasing or other decisions.

2. No Professional Advice

Nothing on this website — including content generated or assisted by AI — constitutes professional advice of any kind, including but not limited to:

• Medical or allergy advice regarding flowers, plants, or related products
• Veterinary advice concerning the safety of flowers or plants for pets
• Legal, financial, or contractual guidance
• Horticultural or agricultural expertise

If you have concerns about allergies, pet safety, or other health-related questions, please consult a qualified professional before purchasing or handling our products.

3. Product Availability & Accuracy

AI-assisted features such as product recommendations, availability estimates, pricing suggestions, and delivery time estimates are provided for convenience only. Actual product availability, pricing, and delivery timelines may differ. Rafael Florist reserves the right to correct any errors and to cancel orders that were based on inaccurate AI-generated information.

All final product descriptions, prices, and order confirmations are governed by the information confirmed at the time of purchase. In the event of a conflict between AI-generated information and our official records, our official records shall prevail.

4. AI Chat & Customer Service Tools

Our website may offer AI-powered chat or virtual assistant features. Please be aware of the following:

• Chat responses may be generated automatically and may not always be reviewed by a human before delivery.
• AI assistants may occasionally produce incorrect, incomplete, or outdated information.
• For sensitive matters — including complaints, refund requests, custom orders, or time-sensitive inquiries — please contact us directly via email or phone to speak with a member of our team.
• Do not share sensitive personal information (such as payment card numbers or government ID numbers) in any AI chat window.

5. No Warranty & Limitation of Liability

AI-generated content and features are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied. Rafael Florist does not warrant that AI tools will operate error-free, uninterrupted, or that results obtained through their use will be accurate or reliable.

To the fullest extent permitted by applicable law, Rafael Florist shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of, or reliance on, any AI-generated content or AI-assisted features on this website.

6. Third-Party AI Services

Rafael Florist may use third-party AI service providers to power certain features. These third parties operate under their own terms of service and privacy policies. Rafael Florist is not responsible for the practices, accuracy, or reliability of any third-party AI provider.

By using AI-powered features on our website, you acknowledge that your interactions may be processed by third-party AI systems subject to those providers' terms.

7. Intellectual Property

AI-generated content produced on or through this website in connection with Rafael Florist's business is owned by or licensed to Rafael Florist. You may not reproduce, distribute, or repurpose such content without our express written permission.

Rafael Florist does not claim ownership over any content you independently submit or input into AI tools on this website.

8. Privacy & Data Use

When you interact with AI-powered features on our website, certain data — such as your inputs, preferences, and session information — may be collected and processed to generate responses and improve our services. Please review our Privacy Policy for full details on how we collect, use, and protect your data.

We do not use your personal data to train AI models without your consent, except as required or permitted by law.

9. Human Review & Oversight

Rafael Florist is committed to responsible AI use. We maintain human oversight over AI-assisted processes where reasonably practicable, and we review AI outputs on an ongoing basis to improve accuracy and reduce errors. If you believe an AI-generated response was harmful, misleading, or incorrect, please contact us so we can investigate and improve our systems.

10. Changes to This Disclaimer

We may update this AI Disclaimer from time to time to reflect changes in our practices, technology, or applicable law. The most current version will always be available on this page, identified by the "Last Updated" date at the top. Continued use of our website following any update constitutes your acceptance of the revised disclaimer.

11. Governing Law

This AI Disclaimer shall be governed by and construed in accordance with the laws of the state of Califronia, United States. Any disputes arising under this disclaimer shall be subject to the exclusive jurisdiction of the courts located in San Rafael.