Delivery FAQs & Substitution Policy

My delivery is going to a business…

To guarantee successful delivery of your floral order, Please inform our customer service team of office hours.

But recipient is there until…

If your design should be delivered before specific time, Please inform our customer service team for feasibility. We will accommodate timed delivery requests if possible; however we are not able to guarantee an exact delivery time.

But, I need a delivery now!

We do offer Express Delivery service within 3 hours or less. Please contact our customer service for availability and pricing.

What if the recipient is not there?

We will deliver the flowers, if no one is home, flowers will be porched and a courtesy call will be made to the recipient to let them know flowers are porched. If no one answers the phone call, we will leave a message on answering machine. If phone number not provided, the flowers will be porched only.

Was my order delivered?

Our customer service team will ask for your email address when you place your order. This email will be used to send you an order confirmation and a delivery confirmation.


Rafael Florist in San Rafael, CA provides flower delivery to the following areas and zip codes in CA: Belvedere Tiburon, Corte Madera, Fairfax, Greenbrae, Kentfield, Larkspur, Mill Valley, Novato, Ross, San Anselmo, San Quentin, San Rafael, Sausalito

Zip codes we deliver to: 94920, 94925, 94976, 94978, 94904, 94914, 94939, 94977, 94941, 94942, 94945,94947, 94948, 94949, 94998, 94957, 94960, 94979, 94964, 94974, 94901, 94903, 94912, 94913, 94915, 94965, 94966


Villa Marin, Kindred Transitional Care – Smith Ranch, Sunrise of San Rafael, Smith Ranch Homes , Nazareth House, Rafael Convalescent Hospital, Aegis of Corte Madera, Aldersly Retirement Community, Drake Terrace, AlmaVia of San Rafael , CareMeridian, The Redwoods Retirement Community, Windchime of Marin, Atria Tamalpais Creek


Hospitals we deliver to: Marin General Hospital, Ross Hospital, Kaiser Hospital, Kaiser Permanente Hospital, Novato Community Hospital, Sutter Health, Novato Community Hospital, Northgate Post Acute Care, San Rafael.


Cemeteries we deliver to: Monte’s Chapel Of The Hills, Keaton’s Mortuary, Mount Tamalpais Cemetery, Keaton’s Redwood Chapel of Marin Daphne Funerals Marin, , Fernwood Cemetery, Neptune Society of Northern California – Novato,


Whether you want to send a colorful birthday arrangement, anniversary floral design, a thoughtful funeral floral arrangement, or get well flowers your flower design will be beautiful and delivered by our expert team members at Rafael Florist in San Rafael, CA. A beautiful funeral arrangements and sympathy floral designs from Rafael Florist is the best way to send your support and condolences.

Our designers at Rafael Florist will create and deliver stunning flower arrangements or gifts in San Rafael using only the freshest flowers and blooms for any occasion. We will make you an elegant floral arrangement. Just give us a call, and we will cheer up any situation. You can also place your orders on our website for convenient online ordering and flower delivery in Marin County.

You don’t need to worry about being late, we have same day flower delivery to deliver flowers anytime you need in San Rafael, CA. We design your perfect gift with you in mind and make sure your flowers in San Rafael are delivered with care, regardless of the occasion or budget. Our expert florists in San Rafael, CA will deliver an amazing floral arrangement.

Our flower delivery service can send the freshest flowers in San Rafael, designed by your friendly San Rafael florists. Whether it is a get well flower gift basket, Mother’s Day flowers, seasonal centerpiece for the holidays or something that says “I love you”, Rafael Florist is the leading flower shop in San Rafael, CA and will make sure to send quality flowers in a stunning arrangement. Surprise your loved ones with a unique design and fresh fragrant flowers for any special occasion. Valentine’s day is our specialty. Order and send a hand-arranged floral bouquet filled with roses from Rafael Florist. Send flowers right from our online catalog to make sure you send the right gift and/or the right bouquet to surprise someone special.


Occasionally, substitutions of flowers or containers happen due to weather, seasonality & market conditions which may affect availability. If this is the case with the gift you’ve selected, We will ensure that the style, theme & color scheme of your arrangement is preserved and will only substitute items of equal or higher value. Please contact us for specific requests.

Delivery FAQs & Policy was last modified: by